How can we help?
Getting started
Create your account, claim your free address and send your first email.
1 article
Domains & DNS
Add a domain, set MX records and verify DKIM, SPF and DMARC.
1 article
Mail apps
Set up Apple Mail, Outlook, Thunderbird, iOS and Android.
1 article
Migration
Bring your mail and contacts over from another provider.
1 article
Billing & storage
Plans, renewals, upgrades, refunds and what happens when you're full.
1 article
Security
Two-factor authentication, app passwords and spam settings.
1 article
Mail app settings
ProtocolServerPort
IMAPmail.cherrymail.net993 SSL
SMTPmail.cherrymail.net465 SSL / 587
POP3mail.cherrymail.net995 SSL
Most mail apps set this up automatically from your email address. imap.cherrymail.net, smtp.cherrymail.net and pop.cherrymail.net also work. Username is your full email address. Attachments up to 25 MB.
DNS records for your domain
MX@10 mx.cherrymail.net
TXT@v=spf1 mx include:spf.cherrymail.net ~all
TXTdkim._domainkeyShown in your dashboard
TXT_dmarcv=DMARC1; p=quarantine
Stuck? Paid plans can open live chat and we'll check your records with you.